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Gourmet Popcorn - The most awesome snack we ever tried.
Gourmet Popcorn and Treats - Customer Service Gourmet Popcorn and Treats - FAQ's
Service with a Big Smile!

Friendly, helpful assistance is just a phone call away. We can help you put together just the right selection of our gourmet treats for the amount you want to spend.
Hours:8:00 a.m. – 7:00 p.m. CST (November – December)
9:00 a.m. – 5:00 p.m. CST (January – October)
Phone:1-800-873-2686
Email:Click here to contact us
Mail:4210 Transworld Road

Schiller Park, IL 60176
Sweet Guarantee:Our flavored gourmet popcorn is handcrafted with the finest and freshest ingredients available. We make it and pack it just prior to shipping. If you are not satisfied for any reason we will promptly send a replacement gourmet popcorn gift, a refund or credit your account, whichever you prefer.
Shipping:Shipments are made by UPS. Please provide us with complete address(es), (rather than P.O. boxes). If no street address is provided, items may be shipped via parcel post. Shipping rates are per item. If multiple items are shipping to the same address shipping discounts may be available. Please call 1.800.873.2686.


  • Ground Shipping $7.95
    Orders place before 2:00 CST will be shipped same day and will arrive in 4-5 business days. Ground Shipping times are not guaranteed.

  • Express Saver $12.95
    Orders place before 2:00 CST will be shipped same day and are guaranteed to arrive within 3 business days.

  • 2nd Day Air $19.95
    Orders place before 2:00 CST will be shipped same day and are guaranteed to arrive within 2 business days.

  • Standard Overnight $25.95
    Orders place before 2:00 CST will be shipped same day and are guaranteed to arrive by the afternoon of the next business day.

  • Priority Overnight $29.95
    Orders place before 2:00 CST will be shipped same day and are guaranteed to arrive by 11:00am of the next business day.

    When counting business days do not include Saturday and Sunday. The business day after your ship date is considered Day 1. For example, if you place your order on Friday before 2:00pm CST and it takes 3 business days to get to your chosen destination the gift will arrive by Wednesday.

  • Alaska and Hawaii shipments are $19.95 per item (sent second-day air). Allow 2-3 business days.

  • APO and FPO are $12.95 per item. Please call customer service at 1.800.873.2686 to place your order. Allow 2-3 weeks for delivery.

  • Shipments to Canada are $45.00 per item and may be placed through our secure online store.
Returns:Should you need to return an item, please send via UPS, FedEx or insured US mail to the above address.

Please indicate why the gourmet popcorn gift item is being returned and what adjustments you desire. For damaged merchandise, please retain all packing material and contact our Customer Service Department at 1-800-873-2686. We will promptly arrange for replacement.
Security:Our secure software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Tax Information:Sales tax will not be charged on shipments to gift recipients outside Illinois. All orders shipped to Illinois addresses will be charged a 7.75% state sales tax.
Other Information:We accept Visa, MasterCard, and American Express. Call 1-800-873-2686, fax your order to 847.451.2050, or visit www.popcornpalace.com.

All prices are stated in US dollars and are subject to change without notice.

To assure that your gourmet popcorn gift arrives on time we reserve the right to substitute other items of equal or greater value.

Descriptive or typographical errors are subject to correction and all orders are subject to acceptance by Popcorn Place and Candy Emporium, Corporate Headquarters, Chicago, IL.